Kingston Hyper X Cloud II has horrible sound?

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williamhawk
Kingston Hyper X Cloud II has horrible sound?

Hello,

So i just recived my new Kingston Hyper X Cloud II. Im coming from the first Razer Kraken Pro 7.1 model. As first as i plugged the headphones i tested some songs and a few games to test the Surround sound and what i noticed is that they sound horrible (?). When i played some songs my impression was that the headphones lack a huge amount of bass. And when i tested some games (Overwatch and PlayerUnknown's Battlegrounds) i noticed that the Surround works horrible for me, the only thing i can distinguish is if someone is in front of me, at my right or at my left. I cannot distinguish if someone is at my back or at for example my front left, or back right. I've tried changing it from one USB port to another and it sounds the same. I've tried unplugging the headset from the usb thingie and plug it directly to the jack and the only thing that changed is that the sound went a little more clear and with more bass but the surround still wasn't working properly. I've checked if there is any Firmware update but it's all up-to-date. Am i missing something? Have anyone had any issues of this kind?

Thanks,

I didn't find the right solution from the internet.
Reference: http://www.musichardware.co.uk/archive/index.php

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